Refund policy
HoneyLand.Co Return & Exchange Policy
At HoneyLand.Co, each product is thoughtfully created to bring beauty, peace, and inspiration into your home. Because many of our items are made in small batches or printed to order, our return policy is slightly different than large retailers.
Please read the details below before making a purchase.
Returns
We currently do not accept returns for refunds unless an item arrives damaged or defective.
Because our products are created in small runs and made with intention, we are unable to restock returned items.
If your item arrives damaged, please email us within 7 days of delivery at:
Include:
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Your order number
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A photo of the damaged item
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A photo of the packaging
Once reviewed, we will gladly send a replacement item at no additional cost.
Exchanges
We offer size exchanges on apparel items when inventory allows.
To request an exchange:
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Email hello@honeyland.co within 7 days of delivery
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Include your order number and requested size
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The original item must be unworn, unwashed, and in original condition
Customers are responsible for return shipping costs for exchanges.
Once the item is received, we will ship your new size.
Non-Returnable Items
The following items are non-returnable:
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Digital downloads
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Printable planners or journals
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Custom or personalized items
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Sale or clearance items
Lost or Stolen Packages
HoneyLand.Co is not responsible for packages that are lost or stolen after delivery confirmation.
If your package is missing, we recommend contacting your local post office or carrier first.
Order Changes
If you need to change or cancel your order, please email us at hello@honeyland.co within 12 hours of purchase.
Once an order enters production or shipping, we may not be able to modify it.
Our Heart Behind It
HoneyLand.Co is a small creative business. Every purchase supports the creation of faith-filled resources, art, and tools designed to help families slow down, reconnect, and live from the heart.
Thank you for supporting this work.